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Accessing RingSense in Ring Central UniversityIs anyone else receiving this error when trying to watch the Admin Overview of RingSense in the Ring Central University?...
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Apr 1, 2024 at 8:18am
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Courses showing not completedI took the following courses:https://university.ringcentral.com/page/en-mvp-a-controlling-company-callshttps://universit...
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Mar 22, 2024 at 11:28am
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asked in Users
RingCentral tech supportI used to be a RingCentral customer but now I'm with Specturm's RingCentral and there is no tech support via liv...
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Jan 29, 2024 at 9:25pm
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asked in Users
RingCentral University - Broken CourseHiOne of the new RingCX courses is broken:https://university.ringcentral.com/en-rcx-a-ringcx-ivr/The chapter Advanced IV...
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Jan 29, 2024 at 9:10am
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asked in Users
RingCentral University Not WorkingMy company is in the process of migrating our service to CXOne from an older RingCentral product. When I first became a...
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Oct 6, 2023 at 12:11pm
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asked in Users
Missing RingCentral University CertificateProfile in Ring Central University. The missing certificates areMVP Certified Delivery Partner Certification (Certificat...
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Oct 3, 2023 at 12:42am
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asked in News & Announcements
"Dedicated Call Parking" vs "Setting Up Park Location Groups" training videosWithin the RingCentral University "Admin (MVP Advanced)" training course, there are two videos titled "De...
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Apr 18, 2022 at 1:29pm
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posted in News & Announcements
New RingCentral University Course! - Salesforce Agent - Fully Integrated Lightning Experience (Contact Center Basics)Discover how RingCentral’s integration with Salesforce Fully Integrated Lightning Experience allows you to handle ...
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Mar 30, 2022 at 11:51am
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posted in News & Announcements
Spring 2022 MVP Release Webinar – March 29th, 2022 – Register Now!Do you want to learn more about the latest features and updates to RingCentral MVP in greater detail? Join us March 29th...
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Mar 28, 2022 at 3:00pm
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posted in News & Announcements
Recommended Contact Center Training PlanWhat training do you recommend for Contact Center? This is a common question we have received and led to the creation of...
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Jan 21, 2022 at 2:33pm
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